Privacy Policy

Effective Date: 10/04/26

Kozy Vacation Rentals ("Kozy Vacation Rentals," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we may collect from guests and visitors to our website, how we use that information, and the choices you have regarding your information.

By using our website, making a reservation, contacting us, or otherwise providing information to Kozy Vacation Rentals, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Make or inquire about a vacation rental reservation;

• Create an account or submit information through our website;

• Contact us by email, telephone, text message, or other communication methods;

• Complete a guest registration or rental agreement;

• Subscribe to receive communications from us;

• Submit a request, question, review, or other information to us.

Depending on your interaction with us, the information we collect may include:

• Name;

• Email address;

• Mailing or billing address;

• Telephone or mobile phone number;

• Information relating to your reservation or stay;

• Guest preferences or other information you voluntarily provide;

• Communications between you and Kozy Vacation Rentals; and

• Other information reasonably necessary to provide our rental services.

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages viewed, and general website usage information. This information may be collected through cookies or similar technologies.

2. How We Use Your Information

Kozy Vacation Rentals may use the information we collect for legitimate business purposes, including to:

• Process and manage vacation rental reservations;

• Communicate with you regarding your reservation or inquiries;

• Provide customer service;

• Facilitate your stay and provide requested services;

• Process payments where applicable;

• Respond to questions, requests, or complaints;

• Improve our website, rental properties, and services;

• Maintain business and transaction records;

• Protect against fraud, misuse, or unauthorized activity;

• Comply with applicable legal obligations; and

• Send direct marketing communications from Kozy Vacation Rentals.

3. Direct Marketing

If you provide us with your contact information, Kozy Vacation Rentals may use that information to communicate directly with you about our vacation rentals, properties, availability, special offers, promotions, discounts, travel opportunities, and other products or services offered by Kozy Vacation Rentals.

Your information will be used for direct marketing by Kozy Vacation Rentals only. We do not sell, rent, or otherwise provide your personal information to unrelated third parties for their own marketing purposes.

Marketing communications may be sent by email, text message, telephone, or other communication methods where permitted by applicable law.

You may opt out of receiving marketing communications from us at any time. For email marketing, you may use the unsubscribe link included in our marketing emails. You may also contact us using the information provided at the end of this Privacy Policy to request removal from our marketing communications.

Please note that opting out of marketing communications does not prevent us from sending communications that are necessary to complete or manage a reservation or provide services you have requested.

4. Information Sharing

Kozy Vacation Rentals does not sell your personal information.

We also do not share your personal information with third parties for their own independent marketing purposes.

We may, however, disclose or provide limited access to personal information when reasonably necessary to operate our business and provide services to you. For example, information may be provided to service providers that assist us with website hosting, payment processing, reservation management, email delivery, technology services, or other business functions.

These service providers may process information on our behalf and are expected to use it only for the purposes for which we engage them and as permitted by applicable law.

We may also disclose information when required to do so by law, legal process, court order, or governmental authority, or when reasonably necessary to protect the rights, property, or safety of Kozy Vacation Rentals, our guests, or others.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to help operate the website, remember preferences, understand website usage, and improve the visitor experience.

Some cookies may be provided by third-party services that support website functionality, analytics, security, or other business operations.

You may be able to control or disable certain cookies through your web browser settings. Disabling cookies may affect some website functionality.

6. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or method of storing information can be guaranteed to be completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

7. How Long We Keep Information

We retain personal information for as long as reasonably necessary to provide our services, maintain business and financial records, communicate with you, fulfill the purposes described in this Privacy Policy, resolve disputes, enforce agreements, and comply with applicable legal and regulatory requirements.

When information is no longer reasonably necessary for these purposes, we may securely delete or otherwise dispose of it, subject to applicable legal requirements.

8. Your Privacy Choices

You may contact us to:

• Request information about the personal information we maintain about you;

• Request correction of inaccurate information;

• Request deletion of information where applicable;

• Opt out of direct marketing communications;

• Update your contact information; or

• Ask questions about how we use your information.

Certain information may need to be retained when required by law or when reasonably necessary for legitimate business purposes, such as maintaining records relating to a completed reservation or transaction.

9. Marketing Opt-Out

If you no longer wish to receive promotional communications from Kozy Vacation Rentals, you may unsubscribe using the instructions included in the communication or contact us directly.

We will process marketing opt-out requests in accordance with applicable law.

Please note that even after you opt out of marketing communications, we may continue to send non-promotional communications that are necessary to administer an existing or past reservation, respond to a request, or otherwise provide services you have requested.

10. Children's Privacy

Our website and rental services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.

11. Third-Party Websites

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices, content, or security of those third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.

When we make changes, we will update the "Effective Date" at the top of this Privacy Policy. Your continued use of our website after an updated Privacy Policy is posted constitutes your acknowledgment of the updated policy, to the extent permitted by applicable law.

13. Contact Us

If you have questions about this Privacy Policy, your personal information, or your marketing preferences, please contact:

Kozy Vacation Rentals
20 Parker Trail Albrightsville, PA 18210

Email: bookings@kozyvacation.rentals
Phone: 570-664-0573

Last Updated: 10/04/26